The Old Custom House Hotel - Padstow

$$$$|View on mapPadstow, United Kingdom|
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Rooms and Guests2 Guests, 1 room
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The Old Custom House Hotel - Padstow
$$$$
Overall Score
Great · 1237 reviews
8.3Great
Highest Rated
Location9.7
Staff9.1
Comfort8.7
Cleanliness8.5
Lowest Rated
Value for money7.9
Free WiFi7.2
Who stays here
Couples65%
Families16%
Groups9%
Solo9%

Overview

Overall Score
Great · 1237 reviews
8.3Great
Highest Rated
Location9.7
Staff9.1
Comfort8.7
Cleanliness8.5
Lowest Rated
Value for money7.9
Free WiFi7.2
Who stays here
Couples65%
Families16%
Groups9%
Solo9%

Historic hotel on Padstow's South Quay, serving award-winning breakfasts and fresh local seafood

Dining & Pub

The Old Custom House offers an on-site pub serving St Austell Brewery ales and a restaurant focused on fresh local seafood. Award-winning breakfasts are cooked to order each morning, with full English and continental options. Guests can also book seasonal menus, including Christmas dining, and request special diet menus such as vegan and gluten-free choices.

Rooms & Amenities

Each room at the Custom House Padstow includes luxury Elemis toiletries and a pod coffee machine for in-room refreshment. Some rooms provide harbour or estuary views, with shutter-style blinds that open directly onto the medieval quay. The hotel also houses an on-site barber shop and beauty salon for guest pampering.

Location & Activities

The Old Custom House Hotel Padstow sits directly on the South Quay, within a 5-minute walk of the town centre and Camel Estuary water sports. Public pay-and-display parking is available across the road, costing £10 per 24 hours. Guests have easy access to boat trips, fishing excursions, and local art galleries.

Pet-Friendly Accommodations

The hotel provides dog-friendly rooms with a welcome doggy bag containing treats, a ball, puppy beer, bowls, and a mat. Pets also receive a cooked breakfast alongside their owners at no extra charge. Pet bowls and dog-specific amenities are available throughout the stay.

Family & Special Events

Kids' meals are offered on the restaurant menu, and the hotel runs live entertainment on weekends with local musicians. The property also features a conservatory dining area and outdoor seating for harbour views. Special events such as seasonal menus and Christmas dining are available, with tables prioritised for hotel residents.

  • Location: On Padstow's South Quay, 5 min walk from town centre
  • Dining: Award-winning breakfasts, fresh seafood, special diet menus
  • Rooms: Harbour-view rooms, Elemis toiletries, pod coffee machines
  • Pet-Friendly: Doggy welcome bag with treats, bowls, and dog breakfast
  • Amenities: On-site pub with St Austell ales, barber shop, beauty salon
  • Activities: Boat trips, fishing, local art galleries, live music weekends
Good to know
Check-in/Check-out
from 16:00-21:00
from 08:00-11:00
Amenities
No parking available.
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of GBP 15.0 per person. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of rooms:25
Price calendar
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Rooms and availability

Cosy Double
  • Room size:

    7 m²

  • Bed options:
    1 Double bed
  • Shower
  • Heating
Standard Twin
  • Room size:

    16 m²

  • Bed options:
    2 Single beds
  • Shower
  • Heating
Signature Double
  • Room size:

    16 m²

  • Bed options:
    1 Double bed
  • Shower
  • Heating
Show 4 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

TV

Flat-screen TV

Adults only
Kitchen facilities

Dryer

Electric kettle

Services

  • Pet amenities available
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Children

  • Children's menu

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about The Old Custom House Hotel

💵 Lowest room price 18742 INR
📏 Distance to centre 400 m
✈️ Distance to airport 17.9 km
🧳 Nearest airport Newquay, NQY

Location

Address
The address has been copied.
South Quay,, Padstow, United Kingdom, PL288BL
Map view
South Quay,, Padstow, United Kingdom, PL288BL
  • City landmarks
  • Nearby
  • Restaurants
School Hill
Padstow Harbour
350 m
Aquarium
National Lobster Hatchery
20 m
Museum
Padstow Museum
340 m
Padstow Harbour South West Coast Path Walk
Padstow and Stepper Point Walk
450 m
Church
Church of St Petroc
420 m
Museum St. Clifton
Portside Gallery
170 m
Restaurant
Old Custom House Inn Restaurant
10 m
Restaurant
The Basement
50 m
Restaurant
The Harbour Inn
30 m
Restaurant
Cherry Trees Coffee House
110 m
Restaurant
St Petroc's Bistro
100 m
Restaurant
BinTwo
70 m
Restaurant
Pucelli's
100 m
Restaurant
Ruby's Bar
80 m
Restaurant
Embers Wood Fired Pizza
130 m

Reviews of The Old Custom House Hotel

8.3 /10
Great
1237 reviews
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Rooms and Guests2 Guests, 1 room